Legal

Privacy Policy

Last updated: 27 July 2026

1. Who we are

Cape Tourism+ ("we", "us") provides an AI-powered travel companion app for visitors to Cape Town. This page is maintained by the Cape Tourism+ team to answer common privacy questions about our app and website.

2. Information we collect

  • Account details you provide (name, email).
  • Trip preferences you enter (interests, budget, dates).
  • Approximate location, only when you enable location services.
  • Messages you send to our contact form or AI Concierge.
  • Basic device and usage data to keep the app reliable.

3. How we use your information

To personalize itineraries, deliver real-time recommendations, process bookings with partners, send you service messages, and improve the app. We do not sell your personal data.

4. Sharing with partners

When you book a tour, stay, or experience, we share only the details needed to fulfill that booking with the relevant partner. We work with verified local operators.

5. Your rights

You can request access, correction, export, or deletion of your data at any time by contacting us at the email below. You can also delete your account from within the app.

6. Data retention & security

We retain your data for as long as your account is active or as needed to provide the service. Data is stored on secured cloud infrastructure with encryption in transit.

7. Children

Cape Tourism+ is not intended for children under 13. We do not knowingly collect data from children.

8. Contact

Questions? Email hello@capetourismplus.com or use the contact form.